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SimpleTexting is a leading cloud-based text messaging platform, trusted by businesses in the North American region for reliable and efficient customer communication. The Zuper–SimpleTexting integration enables seamless outbound communication by connecting your SimpleTexting account with Zuper. Once integrated, you can automatically send outbound text messages directly from your SimpleTexting number to keep your contacts informed about job updates, pending actions, or service notifications in real-time.
Note: You must have an active SimpleTexting account and subscription to use this integration.

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A. Connecting SimpleTexting with Zuper

Follow the steps below to integrate your SimpleTexting account with Zuper.
  1. Log in to your Zuper web app. Click your Profile Picture in the top-right corner. Select App Store from the dropdown menu.
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  1. Under Browse by Category, select Telephony, Video & SMS. Choose SimpleTexting from the list of available integrations.
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  1. Click Install SimpleTexting.
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  1. Update the following fields with details from your SimpleTexting account:
FieldDescriptionWhere to Find
SimpleTexting API Key (Mandatory)Enter your SimpleTexting API key to authenticate the integration between Zuper and SimpleTexting.Log in to SimpleTexting → Dashboard → Profile & Settings → API tab → API Token
Enable SMS Notification (Yes/No)Choose Yes to enable text message notifications for your contacts. This ensures that Zuper can send outbound text messages via SimpleTexting.Available under Contacts → Edit Contact → Notification Preferences
Stext4 Pn Click Update to complete the integration setup.

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B. Using the Zuper–SimpleTexting Integration

Once the integration is configured, you can send Text Messages directly from Zuper using your SimpleTexting number.
  1. Navigate to the Contacts module from the left panel. Select a contact on the listing page to open its details.
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  1. On the Contact Details page, click More Actions (top-right corner) and select Email/Text Message from the dropdown menu.
Fill in the following fields:
FieldDescription
Contact Via (Mandatory)Select SMS to send a notification.
Contact Number (Mandatory)Choose the contact’s phone number.
Message Body (Mandatory)Enter the message content.
Click Send to deliver the text message via SimpleTexting. Cloudtalk10 Pn
Note: You can trigger messages via the Contacts module, Bulk Text Message action, or Workflow automation.

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C. Uninstalling SimpleTexting from Zuper

If you no longer need the integration, follow the steps below to uninstall the SimpleTexting app.
  1. Log in to your Zuper web app. Click your Profile Picture in the top-right corner. Select App Store.
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  1. Under Browse by Category, select Telephony, Video & SMS. Choose SimpleTexting. Click Deactivate. Once you deactivate, you have the option to Uninstall SimpleTexting.
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  1. The SimpleTexting is uninstalled successfully.
Stext5 Pn With this one-way integration, data flows from Zuper to SimpleTexting, ensuring that customers receive instant SMS notifications for the latest job updates, appointments, and service alerts—enhancing both communication and customer satisfaction.
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