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With the help of our Zuper-Infobip Integration, business owners can send SMS notifications to their customers with regular updates and reminders for their requested work orders. 

A. How to connect your Infobip with Zuper? 

1. Open a new tab in your browser and log in to your Zuper Account. Click on your Profile Picture on the top right corner of the screen & select the “App Store.” Stext1 Pn 2. Under the “**Browse by Category,” **select the “Telephony, Video & SMS” option and choose “Infobip.” Infobip2 Pn  3. Click on the “Install Infobip” button. Infobip3 Pn
Note: Please keep Zuper and Infobip tabs open; you can switch between the tabs for integration. 
4. Switch to the Infobip tab on your browser and log in to your Infobip account. Using the copy icon, copy the API key and API Base URL from the Infobip home page.   Infobip4 Pn

B. Using the Zuper–Infobip Integration

Once the integration is configured, you can send Text Messages directly from Zuper using your SimpleTexting number.
  1. Navigate to the Contacts module from the left panel. Select a contact on the listing page to open its details.
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  1. On the Contact Details page, click More Actions (top-right corner) and select Email/Text Message from the dropdown menu.
Fill in the following fields:
FieldDescription
Contact Via (Mandatory)Select SMS to send a notification.
Contact Number (Mandatory)Choose the contact’s phone number.
Message Body (Mandatory)Enter the message content.
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Note: You can trigger messages via the Contacts module, Bulk Text Message action, or Workflow automation.

C. Uninstalling Infobip from Zuper

If you no longer need the integration, follow the steps below to uninstall the Infobip app.
  1. Log in to your Zuper web app. Click your Profile Picture in the top-right corner. Select App Store
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  1. Under Browse by Category, select Telephony, Video & SMS. Choose Infobip. Click Deactivate. Once you deactivate, you have the option to Uninstall Infobip.
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  1. The Infobip is uninstalled successfully.
Infobip6 Pn With this one-way integration, data flows from Zuper to Infobip, ensuring that customers.
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