The AI Voice Notes feature in the Zuper mobile app helps technicians save time and effort by allowing them to speak instead of typing. Wherever text input is required, such as job notes, checklists, or inspection forms, technicians can simply tap the microphone icon to record their voice. Zuper AI will automatically transcribe the audio into clean, structured text.
Note: This feature is not enabled by default. To enable it for your account, please contact your account administrator or email us at support@zuper.co
This feature is especially useful for adding lengthy descriptions or detailed observations without requiring manual typing. It improves documentation speed, reduces manual effort, and ensures accurate records. This guide will walk you through how to use AI Voice Notes efficiently step by step.

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Using AI voice notes

Follow these steps to use the AI Voice Notes feature:
  1. Open the Zuper mobile app on your device.
  2. Navigate to the Job Details page of the job you’re working on.
  3. You can use AI Voice Notes feature in the following areas:
    • Job Notes
    • Checklist fields
    • Inspection forms
To use voice notes in Job Notes:
  1. Navigate to the Notes tab on the Job Details page.
  2. Tap the “+” icon to add a new note.
  3. On the Add Note page, you’ll see a microphone icon in the text input field.
  1. Tap the microphone icon to start recording your voice.
  2. Speak clearly and naturally. Zuper AI will transcribe your speech into text in real time.
  3. Once done, tap the icon.
Review the transcribed text for accuracy and click Submit to save the voice notes.

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Editing the Transcript

Once the transcript is generated, you can make changes as needed.
  1. Tap the generated transcript to open the transcription page.
  2. Choose from the following editing options:
    • Microphone Input – Use the microphone to speak and add more details to the voice notes.
    • Manual Editing – Use the keyboard to manually modify the text.
This flexibility ensures that your voice notes are accurate and complete before saving.

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Enhancing voice notes with AI

After editing, you can further refine your voice notes using the following AI capabilities:
  • Summarize – Condenses lengthy text into a clear, concise summary.
  • Clean Up – Fixes grammar, spelling, and sentence structure for better readability.
  • Translate – Converts text into 17 different languages, including Dutch, French, Slovenian, and Spanish.

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Submitting the voice notes

Once refined, the voice note will display the label “Summarized/Translated by Zuper AI.”
  • Review the AI-enhanced voice note.
  • Tap Submit to save the voice note.
This feature significantly improves the speed and accuracy of job documentation, allowing you to focus more on the job itself rather than on data entry.