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Sales Message is a widely used SMS application based in the USA region, trusted by businesses for reliable message delivery, two-way communication, and easy integration with various business tools. The Zuper–Sales Message Link SMS integration enables seamless communication by connecting your Sales Message account with Zuper. Once integrated, you can automatically send outbound Email/Text Messages directly through your Sales Message number, ensuring that your contacts stay informed about important updates such as job progress, appointment reminders, and service notifications in real time.
Note:
  • This integration is available to all users with an active Sales Message Link plan, regardless of their location.
  • You must create a Sales Message developer account and subscribe to any Sales Message SMS pricing plan to enable this integration.
  • Ensure that Text Message/Text Notifications are enabled for your contacts.
Navigation: Contacts → Contacts Listing page → Edit (via three-dot icon) → Edit Contact page → Notification Preferences

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A. Connect Sales Message with Zuper

  1. Log in to your Zuper account and click your profile picture in the top right corner. From the dropdown menu, select App Store.
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  1. Under Browse by Category, choose Telephony, Video, & SMS and select Sales Message.
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  1. Click Install Sales Message.
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Tip: Keep both the Zuper and Sales Message tabs open to switch between them during setup easily.
  1. Configure the following fields in the Sales Message integration setup:
Field NameDescription
Zuper API Key (Mandatory)Enter your Zuper API Key.
Personal Access Token (Mandatory)Enter your Sales Message Client ID.
To get this, go to Sales Message → Settings → Developer Settings → Personal Access Tokens → Create Token.
Sales Message Team Name (Mandatory)Enter your Sales Message Team Name.
To find it, go to Sales Message → Settings → Organization → Inboxes → Name.
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B. Send Text Messages via Sales Message Integration

Once connected, Zuper uses the Sales Message integration to send Text Notifications automatically to your contacts.
  1. Navigate to the Contacts module from the left navigation menu. Select a contact on the listing page to open its details.
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  1. On the Contact Details page, click More Actions (top right corner)→ Email/Text Message.
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  1. In the Email/Text Message window, configure the following fields:
  • Contact Via (Mandatory) – Select Text Message.
  • Contact Number (Mandatory) – Choose the number to send the message to.
  • Message Body (Mandatory) – Enter your message content.
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  1. Click Send to send a Text Message via your connected Sales Message account.

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C. Uninstall Sales Message from Zuper

If you no longer need the integration, follow the steps below to uninstall the Sales Message app.
  1. Log in to your Zuper web app. Click your Profile Picture in the top-right corner. Select App Store.
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  1. Under Browse by Category, select Telephony, Video & SMS. Choose Sales Message. Click Deactivate. Once you deactivate, you have the option to Uninstall Sales Message.
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  1. The Sales Message is uninstalled successfully.
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