A non-job event is any activity that a field technician or other employees engage in unrelated to a specific job or work order. 

Navigation: Settings -> Modules -> Jobs -> Non Job Event Categories

  1. Select the “Settings” module from the left navigation menu. Under “Modules,” choose “Jobs,” and select “Non-Job Event Categories” on the Job Settings page.

  1. Click ”+ New Non Job Event” to create the new category.

  1. Enter the following details:
  • Category Name: Enter the category name.
  • Category Color: Enter the non-job category color.
  • Category Description: Enter the description.

Note: Check the “Mark Attendees as Busy” to block the calendar.

Creating these events informs dispatchers that the technician is unavailable for job assignments during this period, enabling better scheduling and resource management.