The Gallery feature in Zuper provides a centralized, visual workspace for managing all job-related media. Instead of navigating through multiple sections such as Checklists, Notes, or Attachments, users can now view every photo and video associated with a job in one organized location. Prerequisite: Ensure that the “Enable Job Gallery” setting is toggled On in the Job Settings under the General tab. You can access this by navigating to Settings from the left navigation menu, then selecting Modules > Jobs > General Job Settings.

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Master Tags

Before exploring the Gallery feature in the Job Details page, it’s important to set up Master Tags to keep the Job Gallery structured, searchable, and easy to navigate. Without standardized tags, the Gallery can become cluttered and hard to manage. Master Tags ensure consistent labeling, cleaner organization, and easier filtering- making it simple for teams to find the images they need.

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Creating Master Tags

1. Navigate to the Settings module from the left navigation menu.
2. Click Miscellaneous and select Master Tags. The Master Tags listing page appears, displaying existing tags along with the modules they are associated with.

3. Click + New Tag to create a new tag.

4. Enter the following details:
   • Tag Name: Provide a unique tag name. (Mandatory)
   • Choose Module: Select Gallery from the dropdown. (Mandatory)
   • Description: (Optional) Add a brief description for reference.
5. Click Create to add the tag.

3. The tag is created successfully. Once created, the tag becomes available for use in the Job Gallery across the web and mobile apps.

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Explore Job Gallery - Web

1. Select the “Jobs” module from the left navigation menu and click any jobs to view the details page.

2. Under Navigation, click the Gallery tab to view all media in a grid layout.

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Available Actions within the Gallery

The Gallery feature allows you to view, organize, and manage all media associated with a job. You can filter, download, group, and update media details for better organization and accessibility.

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Filtering Media

You can refine the media displayed using filters:

• Select Date Range – filter media by a specific date range.

• Filter icon – refine media further by:
  1. Type – Photo, Video, or Any Type.
  2. User – media uploaded by specific users.
  3. Tags – filter media by assigned tags.
  4. Show Related:

The Show related toggle expands the gallery to include media from other jobs linked to the same contact or property as the current job. When you turn on Show related, photos and videos from those related jobs appear alongside the current job’s media, grouped by date. This makes it easy to compare documentation across multiple visits or service calls for the same customer, without leaving the gallery.
• Tap Show related to turn it on. The chip highlights blue when active, and the gallery reloads to include related media.
• Tap Show related again to turn it off and return to the current job’s media only. To use Show Related

1. Select the Jobs module from the left navigation menu and open a job.
2. Under Navigation, select the Gallery tab.
3. Select the Filter icon in the toolbar above the media grid.

4. A filter panel opens. Locate the Show Related row at the bottom of the panel.
5. Toggle Show Related to on. The switch turns blue.
6. The gallery refreshes. Media from the associated customer record appears alongside the current job’s media, grouped by date.

Use the Type, User, or Tags filters together with Show Related to narrow the results further.

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Downloading Media

• Single Image Download: Click the Download icon on an individual image.
• Multiple Image Download: Select multiple images and click the Download button from the bottom bar.

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Adding Media to an Album

• Select one or more images and click Add to Album from the bottom bar to organize media into albums.

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Move or associate photos to another job

Keep job photos connected to the right work without downloading and re-uploading them. You can move photos into a different job’s gallery, or associate them so they appear in both galleries at once.

• Move to Job – Removes the photos from this job’s gallery, then places them in the gallery of the job you choose.
• Associate to Job – Adds the photos to the gallery of the job you choose, while keeping them in this job’s gallery as well.

1. Open the job and select the Gallery tab.
2. Select the photos you want to move or associate. A bottom action bar appears, displaying the number of selected items.
3. Select More from the bottom action bar.
4. Select Move to Job or Associate to Job.
5. In the job selection panel, select the job you want.

6. Select Choose Job to confirm, or select Cancel to close the panel without making changes.

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Grouping Media

You can group media by:

• Date – view media based on the upload date.
• User – view media uploaded by specific users.

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Viewing and Updating Media Details

Click an image to view and update the following details:

• Uploaded by – see who added the media.
• Date & Time – view when the media was uploaded.
• Media Name – view the name of the media file.
• Visibility – set as Internal or Public.
• Copy Link – copy the media link.
• Tags & Description – add or update tags and description.

Steps to add tags & description

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Share the job gallery with customers

You already know how to mark a photo Public or Internal. That same Visibility setting decides what a customer sees when you share the entire job gallery, not just one photo at a time. Instead of sending photos one at a time, you can share the whole job gallery in a single link. Only photos and videos marked Public appear in that link, so you stay in control of what the customer sees, even after you share it. Gallery link and timeline link A Gallery link shares every Public photo and video in the job gallery, without showing dates. A Timeline link shares the same media sorted by upload date, giving the customer a chronological view of job progress. Each job has its own distinct Gallery link and Timeline link. Zuper does not share these links across jobs. Share the gallery

1. Open the job and select the Gallery tab.
2. Select the Share icon at the top of the gallery.
3. Select the Share gallery to share the complete gallery or select the link to share the chronological view.

4. If you selected Share gallery, choose a method: Email, Text Message, or Link.
5. Complete the required fields for the method you chose, then select Share.

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Disable the Gallery link

If you no longer want a customer to view shared photos, select the “Disable Gallery link” from the Share icon menu. Every Gallery link already sent for that job stops working immediately. This applies whether it was sent by email, text message, or a copied link. This filter is helpful when you want to focus on visual documentation (photos) or review recorded walkthroughs or evidence (videos).

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Removing photos from the gallery

The Jobs gallery lets you remove photos you no longer need without permanently deleting them. When you remove a photo from the gallery, Zuper moves it to a built-in album called Deleted Items. It stays in the deleted album until you choose to restore it.

1. Open the Job from the listing page.
2. Select the Gallery tab.
3. Select the image using the checkbox, then select Delete from the bottom action bar.

The photo moves immediately to the Deleted Items album for that job and no longer appears in the main gallery

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Restore Photos from deleted items album

Every job has a predefined album called Deleted Items. This album holds all the photos removed from the job gallery. Photos stay in this album indefinitely and can be restored at any time.

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Open the Deleted Items album

1.     Open the job and go to Gallery > Albums > Deleted Items. 2.    Select the photo or photos you want to restore.

3. Select Restore from the action bar. In the Deleted Items album, photos appear only as thumbnails. You cannot open a photo to full-screen view from this album. To view a photo at full size again, restore it to the gallery first. The selected photos return to the job’s main gallery view.

How photo removal affects checklists, notes, and forms When you add a gallery photo to a checklist, note, or inspection form using Pick from Zuper Gallery, the photo appears in both places. If you later remove that photo from the gallery, it moves to Deleted Items. The copy in the checklist, note, or form stays in place and is not affected. The photo remains visible in the checklist, note, or form, but you cannot edit its tags, description, or annotations from there. To edit the photo again, restore it to the gallery first.

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Removing photos from Photo Feed

Photo Feed shows a collection of images across all jobs. If you remove a photo from Photo Feed, Zuper moves it to the Deleted Items album of the job it belongs to — not to a separate deleted folder. Restoring that photo returns it to that job’s gallery.

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Removing photos in customer, property, and project galleries

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Customer merge

When you merge two customer records, Zuper does not carry over media from the deleted customer’s gallery. Only the media already in the retained customer’s record remains after the merge.

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Explore Jobs Gallery-Mobile

The Job Gallery in the Zuper mobile app allows field technicians to capture, upload, view, and manage all photos and videos associated with a job. This centralized view ensures technicians can accurately document job progress and apply tags for easy filtering and retrieval.

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Accessing the Job Gallery

1. Open the Zuper Field Service App on your mobile device.
2. Select the Jobs module from the hamburger menu.

2. Choose any one of the jobs from the job listing page to view its details.

3. Tap the Gallery tab.

4. The Gallery displays all images and videos previously added to the job.

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Viewing Details

1. Tap any image or video in the Gallery grid to open it in full-screen view.
2. The selected media opens along with its associated details.
3. If required, you can add or update the Description and Tags, then tap Save.

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Capturing or Uploading Images

You can add new images/videos to the job using two methods:

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1. Capture a Photo/Video Using a Camera

• In the Job’s Gallery tab, tap the Camera icon to open the Zuper Camera Component.

• Take a photo or record a video. Adjust camera settings (e.g., flash, zoom) for optimal image quality.
• Tap the Tag icon (if required) to apply tags before saving.

• From the Gallery, when viewing the image in full screen.

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2. Upload from Device

• In the Job’s Gallery tab, tap the Upload icon to browse your phone’s storage.

• Choose one or more images/videos.
• Add tags (optional) and tap Save.

All uploaded images (online or offline) appear in the Gallery. Offline uploads display a small icon on the top-left corner until synced.

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Adding Tags to Images

Tags help organize and categorize job images for faster searchability. You can add tags:

• Before capturing an image (via the Tag icon on the camera screen)

• After capturing/uploading, from the image preview.

• From the Gallery, when viewing the image in full screen.

Role-Based Tag Permissions

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Filtering Media in the Job Gallery

The Job Gallery provides multiple filter options to help you quickly locate specific photos or videos associated with the job. You can apply one or more filters at the same time to refine the results. 1. Filter by Media Type Use this filter to control the type of media displayed in the Gallery grid:

• All Media – Shows both photos and videos.
• Photo – Displays only image files captured or uploaded for the job.
• Video – Displays only video files added to the job.

2. Filter by Tags Tags help categorize images based on location, task, project, or custom labels added by the technician or admin.

• The filter panel displays all tags used within this specific job.
• You can select one or multiple tags to narrow down the media list.

• Only media items associated with the selected tags will be shown in the Gallery.

This is especially useful when searching for images such as before/after, installation, inspection, or site-specific photos. 3. Filter by Date Use the Date filter to view media captured or uploaded within a specific timeframe. Available options include:

• All
• Today
• Yesterday
• Last 7 Days
• Last 30 Days
• This Month
• Last Month
• Custom Date Range – Select a start and end date based on your requirement.

4. Show related media

Turn on Show related media to also display photos and videos associated with this job from other jobs, alongside the media uploaded directly to this job. Turn it off to view only this job’s own media. This filter helps technicians quickly retrieve images based on when the work was performed or documented. Clearing all filters When one or more filters are active, a Clear all button appears to the right of the filter chips. Tap Clear all to remove every active filter at once and return the gallery to its default unfiltered view. Filtered results update instantly, ensuring you can efficiently locate the most relevant photos or videos during job execution, reporting, or customer interactions.

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Pick from Zuper Gallery

The Pick from Zuper Gallery option allows technicians to reuse existing media already available in their Zuper Gallery. This is especially useful when adding images to:

• Checklist items
• Notes
• Inspection forms

Instead of capturing a new image, tap Pick from Zuper Gallery, select an existing photo, apply tags if needed, and save.

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Bulk select and share gallery images

The Job Gallery lets you select multiple images and share them in one go — straight to any app on your device. No more sending photos one by one from the job site.

1. Open the job and select the Gallery tab.

2. Tap the images that you want to share, and a bottom toolbar shows the option to share.

3. Select the app you want to use and complete the sharing action.

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Key Highlights

• Images captured from checklists, inspection forms, notes, or direct upload (online/offline) appear automatically in the Job Gallery.
• Tags are currently supported only for images.
• The Zuper Camera Component provides a unified tagging and preview experience across Gallery and Notes.
• Multiple tags can be applied to a single image for highly accurate categorization.
• Images uploaded to the Job Gallery are not automatically linked to the job’s assets. To associate an image with an asset, navigate to the asset record and manually attach the image.
• The Image Tags feature in the Zuper Mobile Gallery transforms how field technicians and Admins capture, organize, and retrieve job-related images. This feature enhances documentation, streamlines workflows, and improves collaboration by enabling contextual tagging and role-based management.

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FAQs

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Related articles

• Jobs gallery
• Mobile image annotations
• Mobile Photofeed
• Using Zuper Connect on mobile