Zuper’s Outbound Email Settings allow you to configure email accounts to send communications from your workspace. This guide will walk you through adding, verifying, editing, and deleting email settings.
Navigation: Settings -> Miscellaneous -> Email Templates

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Configure

  1. From the settings, select “Miscellaneous.” Under the “Outbound Email Settings” section, choose “+ Add Email.”
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  1. Fill in the following details.
  • Choose Email Provider: Select your email provider (Gmail, Microsoft 365, Yahoo, or Others).
  • Outgoing SMTP Server: Enter the SMTP server (e.g., smtp.gmail.com for Gmail). This field auto-populates based on the provider but can be edited by selecting “Others.”
  • SMTP Port: Enter the port number (e.g., 587 for TLS). This is also auto-filled based on the provider.
  • Name: Enter a display name for the email (e.g., “Catherine”).
  • From Email: Enter the email address (e.g., cath@gmail.com).
  • SMTP Username: Enter the username for authentication (e.g., cath12).
  • SMTP Password: Enter the password for the email account.
  • Reply To Email: Optionally, specify a reply-to email address (e.g., cath@sg.com).
  • Use as Default Email?: Check this box if you want this email to be the default for outbound communications.
OE2 Pn Click “Create” to create the outbound email.

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Setup

If the mailbox is selected as Gmail, follow the steps:  Please ensure to have 2FA enabled in your Google Account and follow the below steps
  1. Go to the Google account.
  2. On the left navigation panel, click Security.
  3. Click App passwords on the “Signing in to Google” panel. If prompted, enter your password.
Note: If you can’t get to the page, 2-Step Verification is:
  1. Not set up for your account
  2. Set up for security keys only
G11 Pn 4. Make sure Mail or Other (custom name) is selected in the Select app drop-down menu. If you selected Mail, choose a computer or device from the Select device menu. If you selected Other (custom name), type the application name (like “Zuper”). G12 Pn
  1. Click Generate. Use the generated password, which is being displayed both in the IMAP and SMTP sections in your email account settings in Zuper.
G13 Pn  Similarly you can configure outbound email boxes for Zoho and Outlook.