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The broadcast message option allows you to send a set of messages to a group of people with a single click. This option is used whenever a specific team or group of members needs to be notified about a message. 
Navigation: Settings -> Miscellaneous -> Broadcast

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Broadcast creation

  1. From the settings, select “Miscellaneous.” Under the “Broadcast” section, choose “+ New Broadcast.”
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  1. Enter the following details. A New Broadcast dialog box will appear with the following options:
    • Recipient Options: Choose who will receive the broadcast:
      • Everyone: Sends the message to all users.
      • Selected Teams: Sends the message to specific teams.
      • Selected Users: Sends the message to specific individuals.
    • Broadcast Message: Enter the message you want to send (e.g., “Training for all employees starts in the next 2 hours”).
    • Additional Options:
      • Checkmark Important to mark the broadcast as a priority.
      • Checkmark Sticky to keep the message visible until dismissed.
      • Checkmark Send as SMS to deliver the message via SMS.
    • Duration: Select how long the broadcast will be active.
    Once you have filled in the details, click the Create button to send the broadcast.
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Best Practices

  • Use clear and concise messages to ensure recipients understand the broadcast.
  • Reserve Important and Sticky options for critical announcements.
  • If using Send as SMS, ensure the message is appropriate for SMS delivery.