Broadcast

The broadcast message option allows you to send a set of messages to a group of people with a single click. This option is used whenever a specific team or group of members needs to be notified about a message. 

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Broadcast creation

1. From the settings, select “Miscellaneous.” Under the “Broadcast” section, choose “+ New Broadcast.”

2. Enter the following details.

   A New Broadcast dialog box will appear with the following options:

   • Recipient Options: Choose who will receive the broadcast:
     • Everyone: Sends the message to all users.
     • Selected Teams: Sends the message to specific teams.
     • Selected Users: Sends the message to specific individuals.
   • Broadcast Message: Enter the message you want to send (e.g., “Training for all employees starts in the next 2 hours”).
   • Additional Options:
     • Check Important to mark the broadcast as a priority.
     • Check Sticky to keep the message visible until dismissed.
     • Check Send as SMS to deliver the message via SMS.
   • Duration: Select how long the broadcast will be active (e.g., “Today”).

   Once you have filled in the details, click the Create button to send the broadcast.

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Best Practices

• Use clear and concise messages to ensure recipients understand the broadcast.
• Reserve Important and Sticky options for critical announcements.
• If using Send as SMS, ensure the message is appropriate for SMS delivery.