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The customer/contact gallery gives you one place to view every photo and video linked to a customer or contact. You no longer need to search through notes or job records for a specific image. Use the gallery to document site conditions, capture visit photos, or store reference images for a customer or contact. Filters for media type, date, and uploader help you find files quickly, even in a large gallery.
Removing a photo or video from this gallery permanently deletes it. There is no restore option, and this action cannot be undone.
Navigation: Zuper Mobile App → More → Customers → [customer or contact name] → overflow icon → Gallery
  1. Open the Zuper Field Service App on your mobile device.
  2. Tap More from the bottom navigation bar.
  3. Tap Customers from the list.
  4. Type the customer or contact’s name in the Search customers bar, or scroll to find the record.
  5. Tap the customer or contact to open the details page.
  6. Tap the overflow icon at the top right of the screen.
  7. Tap Gallery from the menu. The gallery opens, showing all media uploaded for this customer or contact.
Cusmob3 Portrait

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View media

The gallery displays all photos and videos grouped by upload date. Each item shows a thumbnail, with a date label above each group. Open a file in full-screen view
  1. Tap any photo or video thumbnail. The file opens in full-screen view.
  2. Review the file details in the header: the uploader’s name, the file name, and the upload date and time.
  3. Tap an action icon at the bottom of the screen to edit, tag, remove, or comment on the file.
Rename a file
  1. Open the file in full-screen view.
  2. Press and hold the file name shown in the header.
  3. Tap Rename from the menu that appears.
  4. Type the new file name, then confirm.

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Add media

You can add media two ways: choose an existing file from your device, or capture a new one with your camera.
  1. Tap the + icon at the bottom right of the gallery. A menu opens with two options.
  2. Tap Gallery to choose an existing photo or video, or tap Camera to capture a new one.
  3. Select or capture the file. The media appears in the gallery immediately after upload.
Photos or videos captured or uploaded while offline are queued. They sync to the gallery once your device reconnects to the internet.

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Filter media

Use the filter chips at the top of the gallery to narrow down the media displayed. You can apply the following filters: Tap a filter chip to open its options, then tap the option you want. The gallery updates immediately. Tap the chip again to clear the filter.

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Select multiple items

  1. Tap Select at the top right of the gallery.
  2. Tap each item you want to select. A checkmark appears on each selected item.
  3. Use the bottom action bar to apply a bulk action to the selected items.

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Remove media

Removing media from this gallery permanently deletes it. There is no Deleted items album and no restore option. This action cannot be undone.
Remove a single item
  1. Tap the photo or video to open it in full-screen view.
  2. Tap the Remove icon at the bottom of the screen.
  3. Confirm the deletion when prompted.
Remove multiple items
  1. Tap Select at the top right of the gallery.
  2. Tap each item you want to remove.
  3. Tap Delete from the bottom action bar.
  4. Confirm the deletion when prompted.

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FAQs

Yes. You can upload both photos and videos from your device. You can also capture a new photo directly using the Camera option.
Removing a photo from the customer or contact gallery permanently deletes it. Unlike the job gallery, there is no Deleted items album and no restore option.
Yes. Tap the Uploaded by filter chip at the top of the gallery and choose a team member’s name to view only their uploads.
Yes. Open the photo in full-screen view, press and hold the file name in the header, then tap Rename.
Photos uploaded offline are queued on your device. They sync automatically once your device reconnects to the internet.If the issue continues, contact Support.