Efficiently managing property information is crucial for delivering high-quality service, ensuring accurate job allocation, and maintaining clear visibility across all service locations. Zuper provides a centralized and structured property module that allows you to create, organize, and maintain detailed property records, serving as a single source of truth for all location-based customer data.With Zuper, you can consolidate key details like property address, contact information, tax details, and linked customer or organization records. Properties act as foundational entities for associating jobs, invoices, assets, and projects, making them essential to the day-to-day functioning of your field service operations.This guide will help you access the Properties module, create new property records, and manage property-related information effectively.
Select the “Client” module from the left navigation menu and choose “Properties.”
You will land on the Properties listing page, which provides a comprehensive view of all your properties with key information such as _Property Name, Status, Associated Customer or Organization, _and Created By.
Once a property is created, its details page becomes your go-to space for managing its lifecycle. The page follows a three-column layout: The left panel displays the property’s primary details, while the right panel provides contextual insights and quick actions for efficient property management.
The left panel contains property-related details such as the property’s name and address. Below this, you will find the quick actions bar, which provides contextual action buttons, including options to create a new job, project, quote, invoice, and add notes.
View property details
The property details section offers a comprehensive overview of the property.
View notes
The Notes section allows you to view, add, and manage notes related to the property. From here, you can use the rich text editor to add any new note. To tag a user to a note, you can use @ and key in the name to tag the user.You can attach multimedia files such as images, audio, video, and documents related to the property. Use the ”+” option to associate the notes with other modules such as contact, organization, etc.
View Associated Jobs
The Jobs section allows you to view all jobs associated with the property. This includes both ongoing and completed jobs, providing you with a comprehensive overview of job statuses, schedule, and related details.
View Activity
The activity section on the details page displays a log or timeline of all actions and updates related to the property, helping you stay informed about recent changes and track the property’s progress.
In the right panel, you can view the other module details interlinked with the property module, such as contacts, organization, project, quotes, invoice contract, and assets association for the property.
Managing property doesn’t stop at viewing details, and you can perform various actions such as editing, deactivating, and deleting the property. To do this, click the “More Actions” button at the top right corner of the page and select the desired option.
Edit Property
You can update the property information.
Deactivate
You can temporarily disable a property without losing data. Once deactivated, you have the option to activate or delete the property as needed.