Single Sign-On (SSO) in Zuper allows your team to securely access the platform using a single set of credentials managed by your Identity Provider (IdP). This streamlines the login process, enhances security, and improves user experience by eliminating the need for multiple logins.
Navigation: Settings -> Security - > Single Sign On (SAML)
Before configuring SSO in Zuper, ensure you have the following:
  • Admin access to Zuper.
  • Admin access to your Identity Provider (IdP), such as Okta, Azure AD, OneLogin, Auth0, or another SAML-compliant provider.
  • The IdP’s SAML metadata or specific configuration details, including:
a. Entity ID provided by IdP b. SAML SSO URL c. Security Certificate (public key or X.509 certificate) d. (Optional) Logout URL for Single Logout (SLO)
Sec1 Pn a. Entity ID provided by IdP (Mandatory) - Enter the unique identifier for your IdP (Identity Provider).
  • Azure AD: The Microsoft Entra Identifier is located in the Microsoft Entra ID portal under “Enterprise Applications” > [Your Zuper App] > “Single Sign-On” > “SAML. ”
  • Okta: In the Okta admin dashboard, the Issuer URI is under the SAML app settings (e.g., https://your-org.okta.com).
  • Other IdPs: Check the IdP’s SAML metadata XML for the EntityDescriptor entityID=”…” value.
b. SAML SSO URL (Mandatory) – Enter the URL where Zuper will send SAML authentication requests. This is the IdP’s Single Sign-On endpoint. c. Choose your Identity Provider (Mandatory):
  • Select your IdP from the list: Okta, OneLogin, Auth0, Others, or a custom provider.
  • This helps Zuper optimize the SSO flow for your IdP.
d. Choose Security Certificate (Mandatory):
  • Upload the public key certificate (X.509 format) provided by your IdP. Where to find it:
  • Download the certificate from your IdP’s SAML settings (often in the metadata or as a separate .cer file).
  • In the metadata XML, it’s within the X509Certificate tag.
  • Click Choose File and upload the certificate. Ensure it says “File chosen” after uploading.
Logout URL (Optional):
  • If your IdP supports Single Logout (SLO), enter the IdP’s logout URL here.
  • This allows users to log out of both Zuper and the IdP simultaneously. Where to find it:
  • In the IdP’s SAML metadata, look for the SingleLogoutService element (e.g., SingleLogoutService Binding=“urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST” Location=“https://idp.example.com/saml/logout”).
Mandate SSO (Optional):
  • Check this box to enforce SSO for all users. If unchecked, users can still log in with their Zuper credentials as a fallback.
Sec2 Pn

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Configure Zuper in your Identity provider:

  • Create a SAML App: In your IdP, create a new SAML application for Zuper. o Example: In Okta, go to “Applications” “Create App Integration” “SAML 2.0.”
  • Enter Zuper’s Details: o Single Sign-On URL (ACS URL): Enter the sign-on URL. o Audience URI (SP Entity ID): Enter the SP entity ID. o Default Relay State (optional): Leave blank unless specified by Zuper. o Name ID Format: Typically Email Address (check Zuper’s requirements). o Application Username: Map to the user’s email or a unique identifier.
  • Attribute Statements (optional): o Map user attributes (e.g., email, first name, last name) as Zuper requires. Refer to Zuper’s documentation for specific attribute mappings.
  • Download IdP Metadata: o After configuring, download the IdP’s SAML metadata or note the Entity ID, SSO URL, and certificate for use in Step 3.

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Test the SSO Configuration

  1. Save your settings in Zuper by clicking the Save button.
  2. Log out of Zuper and attempt to log in using the SSO option. o You should be redirected to your IdP’s login page. o After successful authentication, you’ll be redirected back to Zuper and logged in.

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Troubleshooting Tips

  • Error: “Invalid SAML Response”: o Ensure the Entity ID and SSO URL match exactly between Zuper and the IdP. o Verify the certificate is correct and not expired.
  • Users Not Redirected: o Check that the ACS URL in the IdP matches Zuper’s provided ACS URL.
  • Login Fails After Redirect: o Confirm that the user’s email in the IdP matches their Zuper account email. o Check attribute mappings in the IdP.
The Single Sign-On (SSO) feature in Zuper is a seamless and secure way to streamline your authentication process. With SSO, Zuper empowers users to access the platform and connected applications using a single set of credentials, eliminating the need for multiple logins.