The Timelog feature in Zuper transforms how organizations manage and track the time that field technicians spend on job-related activities. Initially, Zuper facilitated clock-in and clock-out automatically based on job status updates; however, the enhanced Timelog feature now empowers technicians to log both their travel and labor time. This addition offers greater flexibility and a more detailed approach to time tracking. 

Now, organizations can configure travel and labor time tracking at the job category level, granting them full control over how time is logged according to the specific nature of each job. For example, while tracking travel and labor time may be essential for field service jobs, it can be disabled for internal tasks such as administrative activities or material planning. This capability allows businesses to tailor time tracking to their operational needs effectively. 

By integrating the Timelog feature, businesses can: 

  1. Improve job efficiency and technician productivity.
  2. Gain accurate insights into travel and labor times for cost analysis and reporting.
  3. Customize time tracking configurations by enabling or disabling time logs based on specific requirements. 

Additionally, introducing Primary and Non-Primary Technician roles within Zuper ensures smooth job workflows and accountability.  All technicians can log their time, but if a Primary Technician is specified for a job, they will be responsible for updating the job status and managing workflow progress, ensuring timely completion and streamlined operations.  

Whether you’re managing jobs in real-time or analyzing productivity trends, the Timelog feature serves as a powerful tool to enhance your field service operations.