> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zuper.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Get roof insights with Property Intelligence

Property intelligence helps your teams move faster from a new lead to a meaningful homeowner conversation. 

Instead of waiting for a full roof measurement, click **Get Data** from the Zuper job to access available roof and property information in seconds, including roof area, squares, facets, imagery, roof material, roof shape, and visible condition details. 

Use these insights to understand the property quickly, qualify the opportunity, ask better questions, and decide the right next step, whether that is continuing the conversation, scheduling an inspection, or ordering a full roof measurement. 

Property Intelligence gives your team useful context earlier in the sales process so that they can engage homeowners with more confidence and less guesswork. 

<Note>
  **Note**: Property Intelligence supports early-stage qualification and preparation. It does not replace a full roof measurement or an on-site inspection when either is required. 
</Note>

<Frame>
  <img src="https://mintcdn.com/zuperinc/xDxq-JxxOLhInR3F/images/getroof-01.png?fit=max&auto=format&n=xDxq-JxxOLhInR3F&q=85&s=7302d2b697715b16c30e7a5191e20a88" alt="Getroof 01" width="1840" height="908" data-path="images/getroof-01.png" />
</Frame>

## Before you begin

* **Account configuration is required.** Contact the Support team to enable Property Intelligence for your account. 
* The job must have a **complete and valid service address**. Zuper uses this address to identify the property. 
* **Access**: Admins can access Property Intelligence by default. To grant access to other roles, enable the **Order Property Intelligence** permission under **Custom Roles**.
  <Frame>
    <img src="https://mintcdn.com/zuperinc/LrnjGSpDK21ovjO2/images/getroof-05.png?fit=max&auto=format&n=LrnjGSpDK21ovjO2&q=85&s=9e83abd06e185761ecd3b1e5cf1dae72" alt="Getroof 05" width="1907" height="904" data-path="images/getroof-05.png" />
  </Frame>

## When should I use Property Intelligence?

You can use Property Intelligence early in the roofing sales process when you need enough information to understand the property without ordering a comprehensive measurement report. 

For example, you can use it to: 

* Review a roof before contacting a new lead. 
* Estimate the overall size and complexity of the roof. 
* Identify the available roof material and shape. 
* Review visible roof condition indicators. 
* Prepare for an initial conversation with the homeowner. 
* Decide whether a detailed roof measurement is necessary. 

## What Property Intelligence provide 

After your request, Zuper displays the available data in the **Property Intelligence** section of the job. 

| **Data**             | **What it tells you**                                             |
| :------------------- | :---------------------------------------------------------------- |
| **Roof area**        | Estimated roof area in square feet                                |
| **Squares**          | Estimated number of roofing squares                               |
| **Facets**           | Number of identified roof facets                                  |
| **Roof Material**    | Identified Roof Material                                          |
| **Roof Shape**       | Identified roof shape, when available                             |
| **Property imagery** | Oblique aerial imagery of the property                            |
| **Roof condition**   | Visible roof condition information derived from available imagery |

The information available can vary by property and by the imagery available through EagleView. 

Click **View Report** to see additional roof material and condition information. 

## Choose between Property Intelligence and a full roof measurement 

Use the comparison below to decide which option fits your needs.

| **Data**                        | **Property Intelligence** | **Full roof measurement** |
| :------------------------------ | :------------------------ | :------------------------ |
| Roof area                       | Yes                       | Yes                       |
| Squares                         | Yes                       | Yes                       |
| Facets                          | Yes                       | Yes                       |
| Property imagery                | Yes                       | Depends on the provider   |
| Roof material                   | Yes                       | Depends on the provider   |
| Roof shape                      | Yes                       | Depends on the provider   |
| Roof condition information      | Yes                       | Not provided              |
| Comprehensive roof measurements | No                        | Yes                       |

## **Request Property Intelligence for a job** 

Make sure the job has a complete and valid **service address** before you request property data. Property Intelligence uses the service address to identify the property. 

1. Open the required **Job** record. 
2. Select the **Details** tab. 
3. Scroll to the **Property Intelligence** section. 
4. Click **Get Data**. 

<Frame>
  <img src="https://mintcdn.com/zuperinc/LrnjGSpDK21ovjO2/images/Getroof.png?fit=max&auto=format&n=LrnjGSpDK21ovjO2&q=85&s=bc76a7257a4259e1007d291cfa6eb40a" alt="Getroof" width="1843" height="910" data-path="images/Getroof.png" />
</Frame>

Zuper requests the property data from EagleView and displays it in the **Property Intelligence** section. Results usually appear within a few seconds.

### **Review the Property Intelligence report** 

After the property data is available: 

1. Go to the **Property Intelligence** section. 
2. Click **View Report.** <br />
   <Frame>
     <img src="https://mintcdn.com/zuperinc/xDxq-JxxOLhInR3F/images/getroof-04.png?fit=max&auto=format&n=xDxq-JxxOLhInR3F&q=85&s=3ac8c1f46bc84089f66cd81c8242eb1f" alt="Getroof 04" width="1841" height="907" data-path="images/getroof-04.png" />
   </Frame>

The report opens in a panel on the right side of the job. 

#### **Review the roof condition summary** 

The **Summary Roof Condition** section can include: 

* Overall condition: The overall condition rating available for the roof. 
* Imagery date: The date associated with the imagery used for the property data. 

Check the imagery date when reviewing roof condition information. Changes made after the imagery was captured may not appear in the report. 

#### **Roof Material and Condition** 

The **Roof Material & Condition** section provides available information about the roof's material, shape, and visible condition. 

Depending on the property and available imagery, Zuper may display details such as **roof material**, **roof shape**, **material degradation**, **natural discoloration**, **streaking**, **patching**, **missing or peeling material**, **effluent runoff**, **sealing**, **structural damage**, **tarp**, **ponding**, and **rusting**. Not all properties include every condition attribute.

<Check>
   **Important**: Property Intelligence is based on available aerial imagery. You can use the condition data as an early qualification signal rather than as a replacement for an on-site roof inspection. 
</Check>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Do I need to configure an EagleView integration? ">
    No. You do not need to configure or manage a separate measurement-provider integration to use Property Intelligence. 
  </Accordion>

  <Accordion title="Is Property Intelligence a replacement for a full roof measurement?">
    No. Property Intelligence provides key roof measurements, such as roof area, squares, and facets, along with property imagery, roof material, and roof condition information. 

    A full roof measurement provides more comprehensive roof measurement data and should be used when detailed measurements are required. 
  </Accordion>

  <Accordion title="How quickly is the property data available? ">
    Property data is typically available within a few seconds after you click **Get Data.** 

     Response time can vary based on the property and data availability. 
  </Accordion>

  <Accordion title="Why might Property Intelligence not return data? ">
    Property Intelligence may not return data in some cases. 

    * **The service address is incomplete or invalid:** Verify that the job has a complete and valid **service address**, then click **Get Data** again. 
    * **Property data is not available:** If the service address is valid but EagleView does not have data for the property, Property Intelligence cannot return the requested data. 
  </Accordion>

  <Accordion title="Can I view Property Intelligence data from the Property module? ">
    Yes.  

    After Property Intelligence is requested from a **Job**, Zuper makes the retrieved data available on the associated **Property** record. 
  </Accordion>
</AccordionGroup>