> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zuper.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Discounts

Discounts help you offer promotions, reward customers, match competitor pricing, or make approved price adjustments on quotes and invoices. In Zuper, you can apply a discount to the entire quote or invoice or to a specific line item. Zuper automatically updates the subtotal, tax, and total based on the discount you apply.

You can also add multiple discounts to the same quote or invoice when transaction-level discounts are enabled.

There are two ways to add discounts:

* **Transaction-level discounts** apply to the entire quote or invoice. Use them to stack multiple discounts such as promotions, loyalty discounts, or manager-approved adjustments.
* **Line-item discounts** apply to a specific product, part, or service. Use them when only certain items need a price adjustment.

You can add discounts in the Zuper web app and the Zuper Field Service app.

<Accordion title="**Things to know**" icon="lightbulb-on">
  * Your organization can use either transaction-level discounts or line-item discounts. Only one discount method can be enabled at a time. Your admin set "**Apply discount at?**" in **Settings → Modules → Quotes and Invoices → General**.
  * To select from saved discounts, create them first in **Settings → Modules → Quotes and Invoices → Discount & Fees**. Learn more in Configuring Quotes and Invoices.
  * Role and trade-type restrictions determine which discounts users can access.
</Accordion>

<br />

<iframe className="w-full aspect-video rounded-xl" src="https://drive.google.com/file/d/17ihETP5r8bdmM6EX58CELatDaZhkbCPm/preview" allowFullScreen />

## Transaction-level discounts

A homeowner qualifies for a spring promotion and a veteran discount, and your sales manager approves an additional 5% discount. You can add each discount separately below the **Sub-Total** by clicking "Add Discount?", which makes it easy for your team to understand how the final price was calculated.

Zuper applies each discount to the remaining amount after the previous discount has been applied. Tax is calculated last, using the **Subtotal after discount**.

#### **To apply a discount to your quote or invoice:**

1. Create a quote or invoice, or navigate to an existing quote or invoice. 
2. Add your line items.
3. Below **Sub-Total**, click **Add Discount?**.
4. Click **Enter label** and select a saved discount, or enter a name for a new discount.
5. Enter or update the value. Select **USD** for a fixed amount or **%** for a percentage.
6. Click outside the row to apply the discount. This discount will be deducted from the sub-total.
7. To add another discount, click **Add Discount?** again and repeat the process.
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     <img src="https://mintcdn.com/zuperinc/gNu_KsIpmGJCI4-i/images/SCR-20261007-pyxm.png?fit=max&auto=format&n=gNu_KsIpmGJCI4-i&q=85&s=b7cce1672d6ade062379ec2392ba1402" alt="SCR 20261007 Pyxm" width="3372" height="2102" data-path="images/SCR-20261007-pyxm.png" />
   </Frame>

<Warning>
  **Important**: Transaction-level discounts are applied sequentially. Each percentage discount is calculated on the remaining amount after previous discounts have been applied. Changing the order of discounts can change the final total.
</Warning>

## Line-item discounts

Line-item discounts are useful when only one product or service requires a price adjustment. For example, you may offer a discount on a specific part, or provide a one-time reduction on a service without affecting the rest of the quote.

Zuper strikes through the item's original total and displays the discounted total below it. The **Sub-Total** reflects the discounted line totals, and tax is calculated on that amount.

### To add a line-item discount

1. From your quote or invoice, click **Add line item**. If you are editing an already created quote or invoice, click (...) in the **Actions** column and select **Edit**.
2. In **Discount**, select **USD** or **%**.
3. Enter the discount value.
4. Click **Update Line Item**.
   <Frame>
     <img src="https://mintcdn.com/zuperinc/gNu_KsIpmGJCI4-i/images/SCR-20261007-qame.png?fit=max&auto=format&n=gNu_KsIpmGJCI4-i&q=85&s=bc99dab9243b2a952281cd7bbccf3976" alt="SCR 20261007 Qame" width="3378" height="2120" data-path="images/SCR-20261007-qame.png" />
   </Frame>

Zuper strikes through the original line total and displays the discounted total below it.

<Frame>
  <img src="https://mintcdn.com/zuperinc/gNu_KsIpmGJCI4-i/images/SCR-20261007-pszp.png?fit=max&auto=format&n=gNu_KsIpmGJCI4-i&q=85&s=b933e090e11ac82c42e47bdde313d93c" alt="SCR 20261007 Pszp" width="3370" height="2086" data-path="images/SCR-20261007-pszp.png" />
</Frame>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Why don't I see Add Discount?">
    Your account is configured for line-item discounts. Use **Edit Item** on individual line items instead.
  </Accordion>

  <Accordion title="Why can't I find a saved discount in the Enter label list?">
    Your admin may have restricted the discount to specific roles or trade types. The discount appears only when your user role and trade type match the configured restrictions.
  </Accordion>

  <Accordion title="Does my customer see individual discounts?">
    Your team can view each discount separately on the quote or invoice details page. In the generated PDF, discounts are combined and displayed as a single **Discount** value.
  </Accordion>

  <Accordion title="Why did my total change when I added the same discounts in a different order?">
    Percentage discounts are calculated on the remaining amount after previous discounts have been applied. Because of this, changing the order of discounts can change the final total.
  </Accordion>

  <Accordion title="Can I change a saved discount's value on one quote?">
    Yes. After selecting a saved discount, you can edit its value before applying it to the quote or invoice.
  </Accordion>
</AccordionGroup>


## Related topics

- [Creating a contract](/Contracts_and_Assets_Management/Contract/Creating_Contract.md)
- [Configuring Quotes and Invoices](/Settings/Modules/Quotes-Invoices/Quotes-Invoices-Settings.md)


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